Please check you local laws before purchasing any Defense Product.Pepper Sprays can only be shipped via GROUND Service.Stun Guns will not be shipped where prohibited by law. Check the Stun Gun Laws Page on our site for any restrictions in your area. We accept Visa, MasterCard and PayPal as methods of payment. Your order will be processed and shipped within 72 hours.Most orders are processed the same day but in some cases extra time is needed. If there is a question about your order you will be contacted via email or phone within 48 hours.You can contact us via email at Sales@TheTriggerShop.com or phone at 888-486-7886 We will only ship within the Continental United States. Expedited shipping also available at additional cost. Please contact us before placing order for additional charges.
Return Policy:
All returns must be pre-approved.Please request a Return-Merchandise-Authorization (RMA) number by email to Sales@TheTriggerShop.com stating the reason for return before returning any items.
All RETURNS & EXCHANGES are subject to 20% shipping and handling fee except manufacturer certified defective items.
Item returned must not be used or damaged. The returned item must be in its original packaging with all of the hardware and instructions.
Defective item may be returned for replacement within 30 days.
No returns are accepted over 30-days from delivery date.
Shipping cost for return is the sole responsibility of the buyer. After you have read and understood the above return policy and still would like to return the item or items, then please request a RMA number with the reason for the return at Sales@TheTriggerShop.com Privacy Policy: Your privacy is of great concern to us at SM Solutions, Inc. We only collect information you voluntarily provide when you e-mail us or place an order. When you make a purchase we collect your name, billing address for the credit card, card type, card number verification code and expiration date. We also collect information to allow us to ship your order. This includes your e-mail address, street address & phone number plus the name, address and phone number of the intended recipient. Any information is used by SM Solutions, Inc. and our distributors only for the limited purpose of fulfilling your order. We do not sell any information you provide to any third parties. Any purchase made from SM Solutions, Inc. signifies your being of legal age & agreement with all of the above terms.